Shipping policy

Shipping

Suze Studio is a small business (run by me, myself, and I!), so I thank you for your patience when it comes to dispatching orders. Unless otherwise communicated, I aim to dispatch all orders within 3 business days of order placement.

I offer free shipping to UK customers on their first order who sign up for my newsletter (you can do so at the bottom of this page).

I ship to many countries around the world. International shipping rates are calculated at checkout based on size, weight, and destination country. Please note that additional taxes and customs duties may apply to orders placed outside the UK. These charges, where applicable, are the customer's responsibility.

If you'd like to place an international order but your country is not listed, please get in contact with me. 

Delivery

I use a range of different shipping companies, including Royal Mail, ParcelForce, and DHL, and it will always be a tracked and signed service. Upon shipment, I will send tracking details, including an estimated delivery date. 

Lead times:

• UK delivery is usually within 1-3 business days of shipment.
• Europe delivery is usually within 3-5 business days of shipment.
• International shipping is usually within 5-11 business days of shipment.

Packaging

Please note that, where possible, I try to limit my environmental impact by using recycled packaging materials, while also ensuring that any fragile items arrive safely and securely.